Privacy Policy

Last Updated: September 6, 2026

At Casso Aurora, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how Casso Aurora (“Casso Aurora,” “we,” “our,” or “us”) collects, uses, shares, and protects information when you visit our website, make a purchase, create an account, contact us, book a consultation, or otherwise interact with our online services (collectively, the “Services”).

By using our Services, you acknowledge the practices described in this Privacy Policy.

Information We Collect

Information You Provide to Us

We may collect personal information that you voluntarily provide when you use our Services, including:

Contact Information: Your name, email address, telephone number, billing address, shipping address, and other contact information.

Account Information: Information you provide when creating or managing an account, such as your login credentials and account preferences.

Order Information: Information related to products you purchase, order history, shipping information, returns, exchanges, and customer service requests.

Payment Information: When you make a purchase, payment information is processed through our payment service providers. Casso Aurora may receive limited information about your payment, such as transaction status, payment method, and billing details necessary to complete or manage your order.

Jewelry Preferences: Information you voluntarily provide regarding ring size, jewelry preferences, diamond preferences, engraving instructions, customization requests, wish lists, or other product specifications.

Consultation Information: Information you provide when scheduling a private consultation, including your contact information, appointment preferences, and details about the jewelry or services you are interested in.

Communications: Information contained in messages, inquiries, reviews, feedback, photographs, videos, or other content you voluntarily send to Casso Aurora.

Information Collected Automatically

When you visit or interact with our website, certain information may be collected automatically through cookies and similar technologies, including:

• IP address

• Browser type

• Device type

• Operating system

• Pages viewed

• Referring website

• Date and time of visits

• Website interactions

• Shopping cart activity

• General location information derived from your IP address

This information may be used to operate our website, understand how visitors use our Services, improve performance, prevent fraud, and enhance the shopping experience.

Cookies & Similar Technologies

Casso Aurora and our service providers may use cookies and similar technologies to operate and improve our website.

Cookies may be used for purposes such as:

• Maintaining your shopping cart

• Remembering your preferences

• Keeping your account secure

• Understanding website traffic and performance

• Measuring the effectiveness of marketing campaigns

• Preventing fraudulent or unauthorized activity

• Providing relevant advertising, where applicable

Some cookies are necessary for the website to function properly, while others may be used for analytics, personalization, or advertising.

Where required by applicable law, you may be provided with options to manage non-essential cookies.

You may also adjust cookie settings through your browser. Disabling certain cookies may affect the functionality of some portions of our website.

How We Use Your Information

We may use personal information to:

• Process and fulfill purchases

• Process payments through our payment providers

• Ship and deliver orders

• Manage returns and exchanges

• Create and maintain customer accounts

• Schedule and manage private consultations

• Respond to questions and customer service requests

• Provide information regarding custom or special orders

• Send order confirmations, shipping notifications, security notices, and other transactional communications

• Detect and prevent fraud or unauthorized transactions

• Maintain and improve our website and Services

• Analyze website usage and performance

• Personalize your shopping experience

• Send promotional communications when permitted by law

• Comply with legal and regulatory obligations

• Protect Casso Aurora, our customers, and our Services

We may also use information for other purposes disclosed to you at the time it is collected or with your consent.

How We Share Information

Casso Aurora does not sell your personal information for money.

We may share personal information with third parties when reasonably necessary to operate our business and provide our Services.

Service Providers

We may share information with trusted companies that provide services on our behalf, including:

• Website hosting and e-commerce providers

• Payment processors

• Shipping and delivery companies

• Jewelry manufacturers, suppliers, or fulfillment partners when necessary to complete an order

• Email and communication providers

• Analytics providers

• Marketing and advertising providers

• Fraud prevention and security providers

• Professional advisors and other business service providers

These providers may receive information necessary to perform their services.

Legal & Security Requirements

We may disclose information when reasonably necessary to:

• Comply with applicable laws, regulations, legal processes, or governmental requests

• Detect, investigate, or prevent fraud or unlawful activity

• Protect the rights, property, safety, and security of Casso Aurora, our customers, or others

• Enforce our agreements and policies

Business Transactions

If Casso Aurora is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, personal information may be transferred as part of that transaction subject to applicable law.

Third-Party Services

Our website may contain links to websites, platforms, social networks, payment providers, or other services operated by third parties.

These third-party services operate independently from Casso Aurora and may collect information according to their own privacy policies.

Casso Aurora is not responsible for the privacy practices or content of third-party websites or services. We encourage you to review their privacy policies before providing personal information.

Analytics & Advertising

We may use third-party analytics and advertising technologies to better understand how visitors interact with our website, measure marketing performance, and improve our Services.

These providers may use cookies or similar technologies to collect information about your interactions with our website and, where applicable, other websites or services.

Your ability to control certain advertising or tracking technologies may depend on your browser, device settings, cookie preferences, and applicable privacy laws.

Marketing Communications

If you choose to receive promotional emails or other marketing communications from Casso Aurora, you may unsubscribe at any time by following the unsubscribe instructions included in the communication.

Even if you opt out of promotional communications, we may continue sending non-promotional messages necessary to manage your purchases or relationship with Casso Aurora, including order confirmations, shipping updates, account notices, and customer service communications.

Data Security

Casso Aurora uses reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting information over the Internet or storing information electronically can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security.

Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including providing our Services, maintaining business and transaction records, resolving disputes, preventing fraud, and complying with legal, tax, accounting, and regulatory obligations.

Retention periods may vary depending on the type of information and the reason it was collected.

Children's Privacy

Casso Aurora's Services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13.

If we learn that personal information from a child under 13 has been collected inappropriately, we will take reasonable steps to delete it as required by applicable law.

Your Privacy Choices & Rights

Depending on where you live, applicable privacy laws may provide you with certain rights regarding your personal information.

These rights may include the ability to request:

• Access to certain personal information we maintain about you

• Correction of inaccurate personal information

• Deletion of certain personal information

• Information about how your personal information is used or disclosed

• A copy of certain personal information

• Withdrawal of consent where processing is based on consent

• Opt-out from certain marketing communications or data practices, where applicable

Some rights are subject to exceptions and limitations under applicable law.

We may need to verify your identity before processing certain privacy requests.

U.S. State Privacy Rights

Residents of certain U.S. states may have additional privacy rights under applicable state law.

Where applicable, Casso Aurora will honor qualifying requests regarding access, correction, deletion, portability, or other privacy rights as required by law.

We will not unlawfully discriminate against you for exercising an applicable privacy right.

International Visitors

Casso Aurora is based in the United States.

If you access our Services from outside the United States, your information may be transferred to, stored in, or processed in the United States or other countries where our service providers operate.

Privacy and data protection laws in these locations may differ from those in your country of residence.

Where required by applicable law, appropriate safeguards will be used for international transfers of personal information.

Changes to This Privacy Policy

Casso Aurora may update this Privacy Policy periodically to reflect changes in our Services, business practices, technologies, or legal requirements.

When we make changes, we may update the “Last Updated” date at the top of this page.

We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or would like to submit a privacy-related request, please contact:

Casso Aurora
Website: cassoaurora.shop
Email: jewelry@cassoaurora.shop
United States